Refund policy

RETURN AND REFUND POLICY

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it: unused, unworn, unwashed, with tags attached, and in its original packaging. You will also need the receipt or proof of purchase.

To start a return, contact us at ab@atlasmuaythai.com. Approved returns must be sent to: Atlas Fight Wear, c/o Atlas Muay Thai Gym, 2395 South Dove Street, Alexandria, VA 22314. Items sent back without first requesting a return will not be accepted.

If your return is accepted, we will send you return instructions and, when applicable, a return shipping label. You can always contact us with return questions at ab@atlasmuaythai.com.

DAMAGES AND ISSUES

Please inspect your order when it arrives and contact us immediately if an item is defective, damaged, or incorrect so we can evaluate the issue and make it right.

EXCEPTIONS / NON-RETURNABLE ITEMS

For health and safety reasons, used or worn boxing gloves, shin guards, hand wraps, and other protective equipment cannot be returned. Unused protective equipment that remains in its original packaging may be eligible under the standard return conditions above. We do not accept returns on personalized items, final-sale or sale items, or gift cards. Contact us if you have questions about a specific item.

EXCHANGES

The fastest way to receive a different item or size is to return the original item. Once the return is accepted, place a separate order for the replacement.

EUROPEAN UNION 14-DAY COOLING-OFF PERIOD

If merchandise is shipped into the European Union, you have the right to cancel or return your order within 14 days for any reason and without justification. The item must be unused, unworn, with tags, in its original packaging, and accompanied by proof of purchase.

REFUNDS

We will notify you after we receive and inspect your return. If approved, the refund will be issued automatically to your original payment method within 10 business days. Your bank or card provider may need additional time to post the refund. If more than 15 business days have passed since approval, contact us at ab@atlasmuaythai.com.